How To Become An Authorized Apple Repair Center

Did you lot know that we are Apple Certified Independent Technicians?  We passed the Apple tree certification examination for iOS technicians.  Nosotros passed the battery prophylactic portion of the certification examination with a 100% score.  Nosotros have fixed thousands of iPhones, many of which Apple said were unrepairable.  We are Apple Certified.

And notwithstanding, Apple tree will not permit us to buy an OEM battery to install in your phone.   Google will not let us to advertise repair services.   Allow's alter this!

The 'Apple Certified Independent Technicians' is a strong narrative for the Right to Repair movement in 2019.  We need your vocalization.

Let's change the narrative for the Right to Repair Fight.  It is one thing for lobbyists to systematically defeat the proposed RTR legislation when they are fighting confronting of perceived shade tree mechanics.  It is a more difficult fight if the independent repair community has banded together equally Apple Certified Technicians.   We need the RTR legislation to protect ourselves from threats to repair such as serialization of iPhone screens, or a potential monopoly on access to function by whatsoever single entity able to make a private agreement.  Certification helps to legitimize our industry.

In a climate where local jail cell phone repair shops everywhere are all of a sudden having their repair ads censored past Google, it is fourth dimension to fight dorsum.   We know that Appleauthorized repair isn't actually repair at all.  Apple tree does not permit its authorized repair shops to perform many repairs that most of u.s.a. in the manufacture consider standard fare.   The primary job of Apple authorized repair is to sell new phones, post old phones to a centralized depot, and declare just about anything outside of screens/batteries as unrepairable.

In the eyes of Google and Apple tree, the thousands of men and women working in repair shops every day aren't qualified to exist doing the work that Apple refuses to do.  The work that allows yous to continue your mobile devices in good working society for as long as you choose.

I of the arguments lobbyists use to systematically squash the Correct to Repair bills active in dozens of states (none accept passed) is that mobile device repair is unsafe, particularly battery handling.   Merely is information technology, really?

Apple has compiled a set of training resources chosen ATLAS that they utilise to railroad train their internal staff and people working at the 'mail-off to the mothership' centers known as Apple Authorized Service Providers.   In order to be deemed competent to work within the authorized Apple repair ecosystem, employees can pass certification exams and concord official Apple certifications.  These are the people that Apple authorizes to change your screens and batteries.

However, Apple tree AUTHORIZED is Not the same as Apple CERTIFIED

From Apple tree'south Certification Website:
Apple Certified =Apple validates the skills of technicians with the certification exams.
Apple Authorized =Apple authorizes (establishes concern relationships with) service providers.

These two things are not the same.
We think that's a big deal.  ANYONE tin go Apple tree Certified WITHOUT having your hands tied by also becoming Apple Authorized.

This is an of import stardom.   Anyone choosing Not to requite upwardly repair and become an AASP can still pass the Apple Certification exams which are open to anyone.

You Tin can Become Apple Certified and Remain Independent: #AppleCertifiedIndependentRepair

Becoming Apple tree Certified costs $20 ten two and a couple hours of your time.  The certs are open book exams that do require some thinking, but you are gratis to use any resources to assistance you.  Expect about seventy questions on each certification.  Near all of the content is either something y'all already know from your work in the field, or it is something that y'all can easily review on the internet. We did NOT have to use ATLAS to pass these exams, although the information in ATLAS is very comprehensive.  If you are working in the field of mobile device repair, ATLAS is a overnice resource.  ATLAS will help you pass the certifications with ease.

The consequence is that you can become JUST AS APPLE CERTIFIED as any Apple Authorized Service Center, WITHOUT donning the handcuffs that demark the AASP from actually being able to solve people'south issues.

How to Join Us and Become Apple tree Certified Contained Technicians!

The Certification Procedure Overview from Apple is here.

Stride i:  You will need an Apple ID/password.   This is free to setup and you lot don't have to be an Apple user.    Become your Apple tree ID hither.
Step two:  Y'all will need a Tech ID.  Go certifications.apple.com.   Your TechID is created automatically from your Apple ID.
Step three: Register for an account at Pearson VUE--this is where you will buy and accept your exams.
Pace four:  Purchase and have the start pre-requisite exam.  Apple Service Fundamentals SVC-xix.  Cost $xx, takes an hour, open up resource
Step five: Purchase and take the iOS examination ACiT.  And while yous're at information technology, accept the ACMT as well.  Cost $20 each, takes 1-2 hours, open resource
Step six:  Afterwards you laissez passer your certifications,transport an electronic mail tocertifications@apple.com and enquire for a certificate. Yous'll go an e-mail with a link to the request form.

Step 7: Let the world know!  You are Apple Certified Independent Repair

Tips for Passing the Apple Certifications

SVC-19 Apple Service Fundamentals.  Pre-requisite for the ACiT and ACMT.

70 questions with 2 hour time limit.  Open google.  If you fail, you get another crack at it in 24 hours.  You'll take to pay again later on that.

This i is a chunk of questions nigh ESD, bombardment prophylactic, and how to talk to customers without being a douchebag.  Yous must get all the battery safe questions correct to pass the exam.  The Apple tree battery condom stuff is the same mutual sense that you already know.   Sand is the Apple tree go to for battery thermal runaway events.

For the ESD stuff, lookout for the word "wireless" ESD strap.  That ane got me for a infinitesimal.  Otherwise--more common sense.  Polyester/constructed fibers/foam/packing peanuts are all bad because they generate ESD.  Anything that is most connecting work surface to ground is skillful--let that voltage go happily to ground.

For the Customer stuff you'll get a kicking out of the Apple phrasing for types of problems--Hardware, Software, Educational (you're using it wrong), and Environmental.  Retrieve about how you'd ask open "tell me about" and closed "which is it A or B" questions to go at the heart of each of these problem types.

Remember empathy = getting down in the hole with someone--you lot share the experience.  "I know that hurts".  Sympathy = "Yes, it sucks to be you lot."  Pick the empathy answer.

Apple Certified iOS Technician

70 questions with 2 hours time limit.  Open google.  If you fail, you get some other crack at it in 24 hours.  You'll have to pay again after that.

The questions are a lot of iOS features/settings that can be easily looked up if you don't know off hand.  At that place are a few easy hardware ID questions.   The tougher stuff for independents is the proprietary Apple tree drivers/analytical software.  Here is the central to those.

Apple Repair Tools

BITS:

MicroStix = tri-lobe

SuperScrew = Standoff

JCIS = Phillips

Security Torx = pentalobe

iPhone Holder

Hexagon = 6/6S/seven/8

Diamond = 6+/6S+/7+/8+

Infinity = XS Max

Cirtcle = XS

Multiple Circles = 5C

Plus = Xr

OTHER:

Serial Number Reader is the white lightning cable with thick rectangle piece.  This can read the serial number from the device.

Integrated Current Checker = Black device with bunch of 8-segment digits. used for HDI related stuff

RepairCal is software.  It needs to be run for all screen replacements, and Battery/Vibe Motor on X series and above

Brandish Press = literal press for brandish adhesive

Universal Screen Removal Tool = some suction cup crap to separate screen using force.  The kind of matter that AASP must go out whenever the boss is looking and they can't use their favorite thin iSesamo similar the rest of us.

Source: https://www.ipadrehab.com/article.cfm?ArticleNumber=40

Posted by: chambersnoutiones.blogspot.com

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